Privacy Policy

Last updated: October 30, 2026

This Privacy Policy explains how Hong Kong Barrett Technology Co., Ltd. (“HKbarrette”, “we”, “us” or “our”) handles personal information when you visit www.hkbarrette.com, create an account, save products, submit an enquiry, request a quotation or do business with us.

1. Information we collect

Information you provide may include your name, business email, telephone or messaging number, company name, account details, delivery and billing addresses, product models, quantities, project requirements, correspondence and order information. Fields marked as required are needed to provide the relevant function; if you do not provide them, we may be unable to create an account or respond to your request.

When you browse the website, technical information may include your IP address, browser and device information, pages visited, referring pages and security or error logs. Cookies and browser storage may also hold session identifiers, cart contents, wishlist selections and preferences.

2. How we use information

• Respond to enquiries, verify models and prepare quotations.
• Create and administer accounts, carts and wishlists.
• Process confirmed orders, coordinate delivery and provide after-sales support.
• Protect accounts and the website against fraud, misuse and technical problems.
• Understand website use and improve our products and services.
• Send updates you request or consent to receive, subject to applicable marketing rules.
• Maintain records and meet applicable accounting, customs and other legal obligations.

Where applicable law requires a legal basis, processing may be necessary to take steps at your request, perform a contract, meet legal obligations, pursue legitimate business interests or act on your consent. Where consent is required, you may withdraw it by contacting us.

3. Accounts, carts and wishlists

Account information is stored to support login and account management. Cart and wishlist information may be stored in your browser, cookies or website database. Guest selections may depend on the browser and device you use and may be lost if you clear site data. Website administrators can access information necessary to manage accounts and customer requests. Do not submit passwords or unnecessary sensitive information in enquiry forms.

4. Cookies and similar technologies

Necessary cookies support login, security and cart functions. Browser storage helps remember product selections and preferences. Analytics or marketing technologies, where used, may collect information about site use. Where required, non-essential technologies require your consent. You can manage cookies and stored site data through your browser settings; blocking them may affect login, carts and wishlists.

5. Sharing information

We do not sell your personal information. We may share information as needed with hosting and IT providers, email and communication services, payment providers when used, logistics and customs providers, professional advisers and authorities where required by law. Information shared is limited to the relevant purpose. External services you choose to use, including messaging platforms and payment services, are also governed by their own policies.

6. International processing

We operate from Hong Kong and serve customers internationally. Service providers, suppliers and delivery partners may process information in other locations. Where applicable law requires safeguards for international transfers, we will use the safeguards required for the relevant transfer.

7. Retention and security

We keep information only as long as reasonably needed for the purposes described, including account administration, quotations, orders, support, dispute handling and required records. Retention depends on the type of information and applicable obligations. When information is no longer needed, we take reasonable steps to delete it or anonymise it.

We take reasonable technical and organisational precautions to protect personal information. No internet transmission or storage method can be guaranteed completely secure.

8. Your choices and rights

You may contact us to request access to or correction of your personal information. Depending on applicable law, you may also request deletion, restriction, portability or object to certain uses. We may need to verify your identity and may retain information where legally required. You may unsubscribe from marketing communications or contact us to stop them. These requests do not affect essential account or order messages.

If you have concerns, contact us first. You may also contact the relevant privacy regulator, including Hong Kong’s Office of the Privacy Commissioner for Personal Data.

9. Business users and external links

This website is intended for business enquiries and procurement. It is not directed to children. Links to manufacturers, social networks or other websites are subject to those websites’ privacy policies.

10. Updates and contact

We may update this policy and will publish the revised date on this page. For privacy questions, access or correction requests, contact our privacy contact at miles@hkbarrette.com or write to Hong Kong Barrett Technology Co., Ltd., Unit 917A, 9/F., Tower A, New Mandarin Plaza, No.14 Science Museum Road, Tsimshatsui, Kowloon, Hong Kong.